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Terms Of Use

Terms of Use

Welcome to Neka Clothing! These Terms of Use govern your access to and use of our website, products, and services. By accessing or using our website, you agree to be bound by these terms. Please read them carefully.

1. Acceptance of Terms

  • By using our website, you confirm that you are at least 18 years old or have the consent of a parent or guardian. Your use of the website constitutes acceptance of these terms and our policies.

2. Changes to Terms

  • Neka Clothing reserves the right to modify or update these Terms of Use at any time without prior notice. It is your responsibility to check this page periodically for changes. Continued use of the website after any changes signifies your acceptance of the new terms.

3. User Accounts

  • To access certain features of our website, you may need to create an account. You are responsible for maintaining the confidentiality of your account information, including your password. You agree to accept responsibility for all activities that occur under your account.

4. Product Information and Availability

  • All products listed on our website are subject to availability. We strive to ensure that product descriptions, images, and prices are accurate; however, errors may occur. We reserve the right to refuse or cancel any order in case of errors or stock unavailability.

5. Pricing and Payment

  • All prices are listed in Kenyan Shillings (KES) and are subject to change without notice. Payment must be made in full at the time of purchase. We accept M-Pesa, credit/debit cards, and bank transfers.

6. Shipping and Delivery

  • We ship only within Kenya. Shipping fees and delivery timeframes are outlined in our Shipping Policy. Delivery times may vary depending on the destination and other external factors.

7. Returns and Exchanges

  • Our return and exchange policy is detailed on our Returns Policy page. Please review it carefully before making a purchase. Only eligible items can be returned or exchanged under specific conditions.

8. Intellectual Property

  • All content on this website, including text, graphics, logos, images, and software, is the property of Neka Clothing and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or use any content without our prior written consent.

9. Prohibited Conduct

  • You agree not to engage in any of the following prohibited activities:
    • Using the website for any illegal or unauthorized purpose.
    • Attempting to interfere with the website’s security features or gain unauthorized access to our systems.
    • Engaging in spamming, phishing, or any other disruptive or harmful activities.

10. Limitation of Liability

  • Neka Clothing shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from your use of our website or the purchase of any products through our website. This limitation applies to the fullest extent permitted by law.

11. Indemnification

  • You agree to indemnify and hold Neka Clothing, its affiliates, partners, and employees harmless from any claims, losses, liabilities, damages, costs, or expenses (including reasonable attorneys’ fees) arising out of your use of the website or violation of these Terms of Use.

12. Governing Law

  • These Terms of Use and any separate agreements shall be governed by and construed in accordance with the laws of Kenya. Any disputes arising under these terms shall be resolved in Kenyan courts.

13. Termination

  • Neka Clothing reserves the right to terminate or suspend your access to the website, without prior notice, for conduct that we believe violates these Terms of Use or is otherwise harmful to us or others.

14. Contact Information

  • If you have any questions or concerns about these Terms of Use, please contact us at info@nekaclothing.com.

By using our website, you agree to these Terms of Use. Thank you for visiting Neka Clothing!

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