Terms And Conditions

Terms and Conditions

Welcome to Neka Clothing. By accessing and using our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.

1. General Use

  • By using this website, you confirm that you are at least 18 years old or accessing the site under the supervision of a parent or guardian.
  • All content provided on this website is for informational purposes only. We reserve the right to modify the content at any time without prior notice.

2. Product Information and Pricing

  • We strive to ensure that all product descriptions, images, and prices are accurate. However, errors may occur. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice.
  • Prices are subject to change without notice. All prices are in Kenyan Shillings (KES) and include applicable taxes unless stated otherwise.

3. Orders and Payments

  • Orders are subject to acceptance and availability. Once an order is placed, you will receive a confirmation email.
  • We accept various payment methods, including M-Pesa, credit/debit cards, and bank transfers. Payments must be made in full before orders are processed and shipped.

4. Shipping and Delivery

  • We currently only deliver within Kenya. Delivery timeframes and fees are detailed in our Delivery Policy.
  • Neka Clothing is not liable for any delays caused by courier services, customs, or other unforeseen circumstances beyond our control.

5. Returns and Exchanges

  • Our return and exchange policy is outlined in detail on our Returns Policy page. Items must meet the return eligibility criteria to qualify for a refund or exchange.

6. Intellectual Property

  • All content on this website, including text, graphics, logos, images, and software, is the property of Neka Clothing and is protected by Kenyan and international copyright laws.
  • You may not reproduce, distribute, modify, create derivative works from, publicly display, or otherwise use any content on this website without our prior written permission.

7. Privacy Policy

  • Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

8. Limitation of Liability

  • Neka Clothing will not be liable for any damages arising from the use of this website or the inability to use the website. This includes, but is not limited to, direct, indirect, incidental, punitive, and consequential damages.

9. Changes to Terms and Conditions

  • We reserve the right to update or modify these terms and conditions at any time without prior notice. Your continued use of the website following any changes signifies your acceptance of the new terms.

10. Contact Information

  • If you have any questions or concerns about these terms and conditions, please contact us at info@nekaclothing.com.

By using this website, you agree to abide by these terms and conditions. Thank you for shopping with Neka Clothing.

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